Privacy Policy

1. Introduction

Welcome to Fade ("we," "our," or "us"). We operate the Fade mobile application and website (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use our Service.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

•Name and contact information (email address, phone number)
•Account credentials (username, password)
•Profile information (profile picture, preferences)
•Booking information (appointment history, preferences)
•Payment information (processed securely through third-party payment processors)
•Communications with salons and other users

2.2 Location Information

With your permission, we collect precise location data to:

•Show nearby salons on the map
•Calculate distances to salons
•Provide location-based recommendations

You can disable location services at any time through your device settings.

2.3 Usage Information

We automatically collect certain information about your device and how you interact with our Service, including:

•Device information (device type, operating system, unique device identifiers)
•Log information (IP address, access times, pages viewed)
•Usage patterns and preferences
•Crash reports and performance data

3. How We Use Your Information

We use the information we collect to:

✓Provide, maintain, and improve our Service

✓Process and manage your bookings and appointments

✓Send you notifications about your bookings, reminders, and updates

✓Facilitate communication between you and salons

✓Process payments and manage billing

✓Personalize your experience and provide recommendations

✓Detect, prevent, and address technical issues and security threats

✓Comply with legal obligations and enforce our terms

4. Information Sharing and Disclosure

We do not sell your personal information.

We may share your information in limited circumstances as described below.

With Salons

We share your booking information and contact details with salons to facilitate appointments

Service Providers

We may share information with third-party service providers who perform services on our behalf (payment processing, analytics, hosting)

Legal Requirements

We may disclose information if required by law or in response to valid legal requests

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred

With Your Consent

We may share information with your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.